Shipping Policy

SHIPPING POLICY

You are responsible for providing the correct shipping details
You are responsible for any duties or import fees
We label all our packages as low value “Gifts” to avoid incurring import taxes
All our products are shipped directly from our Hong Kong warehouse
We will provide a tracking number by email and SMS
It takes up to five days for your tracking information to appear on the shipping company’s website
In some countries, packages may be delayed while they clear customs

Shipping Costs

Shipping costs to each country are calculated upon checkout according to different global shipping zones.

Processing time:  1-3 business days

Shipping Time: Between 7-15 business days

Some items may have longer processing times depending on the volume of orders.

Time-frames may increase during particularly busy periods.

If for any reason you do not receive your package, we will cover the cost of the reshipment.

We are not responsible for the failure to receive the goods due to the buyer’s personal reasons:

Specifically, there are the following situations:

The shipping address provided by the buyer is unknown or wrong
The local delivery staff is unable to contact the buyer, resulting in the shipment being lost or returned.
The express delivery information shows that it has been delivered, but the express package is lost or stolen at your doorstep
The buyer needs to take the initiative to pick up the parcel. If the buyer fails to pick up the parcel after the deadline, the express delivery will be lost.